Website Terms & Conditions (Trade-Only Site)

1. About these website terms

These Website Terms & Conditions (“Website Terms”) govern access to and use of this website (the “Site”), which is operated as a trade-only platform.

This Site is intended solely for business users, including approved trade customers, stockists, and prospective stockists. The Site is not intended for consumers, and no consumer sales are made through this Site.

These Website Terms apply to:

  • browsing the Site;

  • registering for, accessing, or using a trade account;

  • submitting enquiries or orders via the Site.

Terms relating to the supply of goods, pricing, payment, delivery, and stockist obligations are set out in separate Trade / Stockist Terms. Those terms are provided as part of the trade approval or onboarding process and apply to all trade orders. Where there is any conflict, the Trade / Stockist Terms take priority.

2. Who we are

This Site is operated by The Grocer Ltd (“we”, “us”, “our”).
Registered address: First Floor, 314 Regents Park Road, Finchley, London, United Kingdom, N3 2LT
Company number: 04586165
VAT number: 805297229
Contact: info@thegroceron.com

3. Access to the site

Access to some or all of the Site may be restricted to approved trade users.

We may:

  • require registration and approval before granting access;

  • suspend or withdraw access at any time;

  • limit access while we carry out maintenance, updates, or security checks.

We do not guarantee that the Site will always be available or error-free.

4. Business-only use

By accessing or using the Site, you confirm that:

  • you are acting in the course of business;

  • you are not a consumer;

  • you have authority to act on behalf of the business you represent.

If you are a consumer looking to purchase products for personal use, the Site provides links to separate consumer-facing websites operated by third parties. We are not responsible for those websites or any purchases made through them.

5. Trade accounts

If you are issued with login details:

  • you must keep them confidential;

  • you are responsible for all activity carried out under your account;

  • you must ensure that only authorised personnel access the Site using your credentials.

We may suspend or terminate an account if we reasonably believe there has been misuse of the Site or a breach of these Website Terms.

6. Use of the site

You must not:

  • misuse the Site or attempt to gain unauthorised access to any systems or data;

  • interfere with the operation or security of the Site;

  • copy, scrape, harvest, or systematically extract data (including pricing, product information, or customer details);

  • use the Site in any unlawful, misleading, or commercially harmful way.

7. Website content

Content on the Site is provided for business information purposes only. While we aim to keep information accurate and up to date, we do not guarantee that content will always be complete or current.

We may update or remove content at any time without notice.

8. Intellectual property

All content on the Site (including text, images, branding, product photography, and layout) is owned by or licensed to us.

You may view and download content for your internal business use only. You may not reproduce, distribute, or use Site content for marketing, resale, or public display without our prior written consent.

9. Links to other websites

The Site may contain links to consumer-facing websites or third-party platforms. These links are provided for convenience only. We do not control those websites and are not responsible for their content, policies, or availability.

10. Privacy and cookies

Our collection and use of personal data is explained in our Privacy Policy. Information about cookies and similar technologies is set out in our Cookie Policy.

11. Liability

Nothing in these Website Terms limits or excludes liability where it would be unlawful to do so.

To the fullest extent permitted by law, we are not liable for:

  • loss or damage arising from use of or reliance on the Site;

  • interruptions, errors, or delays in Site availability;

  • losses caused by third-party services, hosting providers, or internet failures.

12. Changes to these terms

We may update these Website Terms from time to time. The current version will always be available on this page and will apply from the date of publication.

13. Governing law

These Website Terms are governed by the laws of England and Wales and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Last updated: 29 Jan 2026